F.A.Q.

★ About shipping ★

All orders are shipped via Canada Post.
Flat items | Ship WITHOUT TRACKING in order to reduce shipping costs.
✿ Canada - Lettermail (3-7 business days)
✿ USA - Letterpost (7-10 business days)
✿ International - Letterpost ( Up to 4 weeks +)
Note that I am NOT responsible for any additional fees or taxes upon reception of your order.

Processing time of 1 week 

★ Return policy ★

No refund possible once your order is shipped.
No exchange or refund upon reception of the order*.

* Only exception : there's a problem with your order (missing or wrong item). In that case, you can contact me using the form in the contact section.

★ How are your items made? ★

All of my items are 100% handmade! From the illustration to the printing and cutting process. Only my gold foiled stickers and postcard are printed by a manufacturer.

★ Are your stickers waterproof dishwasher safe? ★

MOST of my die-cut stickers are dishwasher safe and waterproof, BUT it is preferable to handwash them for optimal longevity. See individual listing for specifications. My sticker sheets are NOT waterproof and should only be used in journals, planners or notebooks.